A born and bred hotelier, Edward Griffiths is a Commander of The Victorian Order, something he expands on in this wisdom packed podcast. Edward is in the business of delivering service excellence via his own successful consultancy His pedigree is impressive. After some formative years with the Roux Brothers, Edward was notably Deputy Master of The Royal Household for 14 years, working for Her Majesty The Queen. These days he is a Founding Trustee of The Gold Service Scholarship Award and holds a number of non-executive director roles at high profile hospitality companies including Searcy’s and Portico. He describes Buckingham Palace as a beacon of excellence for service within the hospitality sector “You are invited to a home, not a hotel” reveals Edward as he imparts some fascinating facts and stories from his time in service to The Queen. Edward reveals that the secret to great events lies in the preparation, planning and reviewing, even if it’s something you’ve done many times before. Such attention to detail means that it will take 2 days to lay the table for a state banquet. “…and only an hour to clear” he smiles. Edward is passionate about young people taking up the profession and the scholarship was set up for this. “It focuses on service rather than cuisine. Chefs have had a lot of focus over the years but there is an acknowledgement that every great experience in hospitality is a marriage of very good food and very good service.” Edward talks about The Queen as a great leader and the importance of happy employees. “A happy workforce you feel immediately” . Edward is a wonderful orator and this podcast is mesmerising.

Smash The Box is a personal development business. Everything I do is with the aim of inspiring you to find your purpose so you can make your mark on the world. One way I do this is by sharing people’s stories. Inspiring stories that the world needs to hear. Stories of breakthroughs, of adversity overcome, of achievements, successes, of setbacks and turnarounds, of realisations and lightbulb moments. This audio experience is a natural and perfect complement to the existing services of Life Coaching, Leadership Coaching, Breakthrough Workshops and Inspirational Talks – all of which forms something quite unique and special. If you are looking to find your purpose in life, in work, or both, then don’t just think outside the box. It’s time to Smash The Box!